Please read and understand before booking an appointment with me. This is the policy agreed upon when you book online with me. Please understand this policy is in place to protect Hair By Rachel Inc . The business expenses do not disappear when the time is already booked and revenue is lost. If this policy is a potential hurdle to any future support of my small business then I highly suggest I may not be the business for you. Thank you!
I understand Rachel has a cancelation policy to protect her business, with 50% of service time due to cancellations within the 48 hour window prior to my appointment. And that cancellations due to COVID-19 cannot be waived. In the event that the booked appointment is "no showed" without appropriate notification via email to Rachel, full amount of booked service will be charged to the card on file.